CMHC, Genworth & Canada Guaranty are working together to help homeowners financially impacted by the COVID-19 outbreak. They’ve increased their flexibilities to allow payment deferral of up to 6 months starting now. Pro-active steps for home-owners who, primarily but not exclusively, purchased with less than 20% down.

Tools available include:

  • deferral of payment
  • re-amortization of the loan
  • capitalization of outstanding interest & costs
  • special payment arrangements

 

LENDER CONTACT INFORMATION

Clients should have their mortgage number available. You can find this on the annual statement or other mortgage related documents if you do not have original documents available.

Contact the following lenders or insurers directly; Customer Service Numbers below:

CMHC: 1-800-668-2642
Genworth: 1-800-511-8888
Canada Guaranty: 1-866-414-9109

ATB 1-800-332-8383
B2B 1 800 263 8349
BMO 1-877-895-3278
Bridgewater 1-866-243-4301
CIBC 1-800-465-2422
CMLS 1-888-995-2657
Optimum 1-866-441-3775
Equitable 1-888-334-3313
Connect First 403-736-4000
Chinook Financial 403-934-3358
First Calgary Financial 403-736-4000
First National 1-888-488-0794
Haventree 1-855-272-0051
Home Trust 1-855-270-3630
HSBC 1-888-310-4722
ICICI 1-888-424-2422
Manulife 1-877-765-2265
MCAP 1-800-265-2624
Merix 1-877-637-4911
Marathon 1-855-503-6060
RBC 1-866-809-5800
RFA 1-877-416-7873
RMG 1-866-809-5800
Scotia 1-800-472-6842
Servus 1-877-378-8728
Street Capital 1-866-683-8090
TD 1-866-222-3456